Privacy Policy

This Privacy Policy describes how Camilla The Label (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from www.camillathelabel.com (the “Site”).

Camilla The Label is an Australian-owned fashion brand operating from Australia. We are committed to protecting your privacy and handling your personal information in a transparent and secure manner in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth).

Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

“Personal Information” refers to information that can identify an individual.

Device Information

Purpose of collection:
To load the Site accurately, improve functionality, and perform analytics to optimise our website.

Personal Information collected:
Web browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and interactions with the Site.

Disclosure:
Shared with our website platform and analytics providers, including Shopify and Google Analytics.

Order Information

Purpose of collection:
To fulfil orders, process payments, arrange shipping, provide order confirmations and invoices, communicate with you, and screen orders for fraud or security risks.

Personal Information collected:
Name, billing address, shipping address, payment information (processed securely by third-party providers), email address, and phone number.

Disclosure:
Shared with Shopify, payment processors, shipping partners, and service providers as required to complete your order.

Minors

The Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to request deletion.

Sharing Personal Information

We share personal information with trusted third-party service providers to help operate our business and fulfil our obligations to you. This includes:

• Shopify, which powers our online store

• Payment processors for secure transactions

• Shipping and logistics partners

• Analytics and advertising providers

We may also disclose personal information where required by law, regulation, or legal process, or to protect our rights.

You can read more about how Shopify handles personal information here:
https://www.shopify.com/legal/privacy

Advertising & Analytics

We use third-party services such as Google Analytics, Google Ads, and social media platforms to understand how customers interact with our website and to deliver relevant advertising.

These services may use cookies or similar technologies to collect information about your activity on our Site and across other websites. This helps us improve our services and marketing efforts.

You can learn more about how targeted advertising works at:
https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

Cookies

Cookies are small data files placed on your device when you visit our Site. We use cookies to improve functionality, remember your preferences, enable secure checkout, and analyse website performance.

Cookies used on our Site include functional, performance, analytics, and advertising cookies. Some cookies are essential for the operation of the Site.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

For more information on cookies, visit:
www.allaboutcookies.org

Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information (subject to legal obligations)

To exercise any of these rights, please contact us using the details below. We will respond in accordance with applicable Australian privacy laws.

Data Security

We take reasonable steps to protect your personal information using industry-standard security measures, including SSL encryption and secure third-party processing systems. However, no method of transmission over the internet is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Updates will be posted on this page.

Contact Us

If you have questions about this Privacy Policy, your personal information, or wish to make a complaint, please contact us:

Business Name: Camilla The Label

Business Registration Number: 73 111 701 675

Business Phone Number: +61468170696

Business Email: info@camillathelabel.com

Business Address: 505 Little Collins St, Melbourne, VIC 3000 Australia