Payment Policy
Payment Policy
At Camilla The Label, we offer secure and convenient payment options to ensure a smooth and safe checkout experience for our customers.
Accepted Payment Methods
We currently accept the following payment methods for orders placed in Australia:
- American Express
- Apple Pay
- Bancontact
- Google Pay
- Mastercard
- Shop Pay
- UnionPay
- Visa
All payments are processed securely through encrypted payment gateways. Camilla The Label does not store or have access to your full payment details at any time.
Currency
All prices displayed on our website are listed in Australian Dollars (AUD).
If you are shopping from outside Australia, your bank or payment provider may apply currency conversion fees or exchange rate adjustments, which are outside our control.
Payment Security
Your security is important to us. Our website uses SSL (Secure Socket Layer) encryption to protect your personal and payment information. All transactions are processed by trusted third-party payment providers that comply with industry security standards.
Order Processing & Authorisation
Payment is required in full at the time of purchase. Once your payment has been successfully authorised, you will receive an order confirmation email. Orders will not be processed or dispatched until payment has been confirmed.
In rare cases, orders may be subject to additional verification to protect against fraudulent activity. If further information is required, our customer support team will contact you.
Failed or Declined Payments
If your payment is declined or fails to process, please check with your bank or payment provider. Camilla The Label is not responsible for declined payments caused by third-party providers, insufficient funds, or incorrect payment details.
Taxes & Duties
For Australian customers, prices displayed include GST where applicable.
For international orders, local taxes, duties, or import fees may apply and are the responsibility of the customer.
Refunds
Refunds (where applicable) will be issued to the original payment method used at checkout. Please refer to our Returns & Refunds Policy for full details on eligibility and processing timeframes.
Contact Us
If you have any questions about payments or need assistance with your order, please contact our customer support team:
Business Name: Camilla The Label
Business Registration Number: 73 111 701 675
Business Phone Number: +61468170696
Business Email: info@camillathelabel.com
Business Address: 505 Little Collins St, Melbourne, VIC 3000 Australia
